Healthcare websites face the highest risk of ADA lawsuits. Patient portals, appointment forms, and medical information must be accessible to everyone, including people with disabilities.
Lawsuit Risk: Healthcare is the #2 most-sued industry for web accessibility, with over 400 lawsuits filed in 2023 alone. The average settlement is $25,000-$75,000.
Form fields without labels, missing error messages, and date pickers that don't work with screen readers.
Complex navigation, session timeouts without warning, and inaccessible document uploads.
Medical diagrams, staff photos, and facility images without alt text.
Light gray text on white backgrounds making content unreadable for users with low vision.
Dropdown menus and interactive elements that only work with a mouse.
Healthcare providers are places of public accommodation and must provide accessible websites.
Accessibility features must not compromise patient privacy or data security.
Healthcare organizations receiving federal funding must meet Section 508 standards.
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